Feature requests

Allow photos and facilities/amenities configured in Channex to be synced automatically with Airbnb and Booking.com. This should include adding, updating, deleting and reordering photos, as well as mapping amenities to each channel’s supported facility codes. This avoids managing the same listing content manually in each OTA.

Can set different discounts to specific rate plans on a channel

Channex already supports syncing standard fees to Airbnb. We would like equivalent support for Booking.com through its Charges API. This should include charge types such as bed linen, resort, cleaning, environment and city tax, with different calculation modes and included/excluded settings. Example: a mandatory bed-linen fee of €12 per person per stay can be synced to Airbnb, but currently must be configured manually for Booking.com. Please also show whether each charge is collected online by Booking.com or paid at the property. This differs from the existing Payments API request, which concerns retrieving payment data rather than configuring charges.

Connect to Google review API

Revenue Management addon to calculate prices per day to increase revenue for the hotel

Airbnb API allows it https://www.airbnb.ca/help/article/2346 Create a property in Channex, then deploy it to Airbnb...

View, create and edit promotions on the OTA from one place

Please add dark mode

Currently, there is no way in Channex to pull past reservations and conversations. Doing so, would allow pulling historical data for better sync and onboarding experiences.

This will be useful for Hotels so that they may immediately rectify such issues to prevent overbookings, etc.

Claim resolutions through airbnb API- Aircover for Hosts, Respond to Airbnb Inquiries.

Similarly to the Airbnb Transactions API, Accessing the BookingCom Payments API would be very useful. Even if Channex made this available in a "DIY" format, similar to the channels API, this could help businesses. Source: https://developers.booking.com/connectivity/docs/payments-api/understanding-the-payments-api

The problem Booking.com's Extranet shows a Performance/Preferred Score for every property, but this data is not available in Channex. As a result, a property manager has to log into the Extranet manually and check each property one by one. On a small portfolio this is tolerable, but as soon as the number of properties grows — especially when they are spread across several accounts — it turns into a daily, repetitive and time-consuming task. Eliminating exactly this kind of routine is what a channel manager is for. Why this metric matters A property only meets the requirement for the Preferred Partner programme once its Preferred Score reaches 70 (the programme then has to be activated manually in the Extranet). Preferred Partner status has a direct impact on a property's visibility and booking volume, so this is not just an informational number — it is a threshold that affects revenue. The difficulty is that the score is dynamic. It shifts with reviews, cancellations, pricing and other factors. When checking manually, it is easy to miss the moment a property crosses 70 — meaning the programme isn't activated in time and potential bookings are lost — or, more damaging still, to fail to notice that a property has dropped below the threshold and lost the status. The request It would be valuable to have the Preferred Score available in Channex for each property. If Booking.com's connectivity API allows it, the same applies to other Extranet analytics — Performance Score components, conversion and visibility data, and Genius/Preferred programme status. Impact Anyone managing more than a handful of Booking.com properties is doing this check by hand today. Surfacing this data in Channex would turn a daily manual routine into automatic monitoring, and would give Channex a clear advantage over other channel managers.

Do you expose the Booking.com Promotions API (deals, Genius, last-minute, early-booker, campaigns) for create/edit — or is it extranet-only today?

Connect Whatsapp chat channel