Feature requests

G2 Travel - global B2B destination management company (DMC) and wholesale tour operator

Allow photos and facilities/amenities configured in Channex to be synced automatically with Airbnb and Booking.com. This should include adding, updating, deleting and reordering photos, as well as mapping amenities to each channel’s supported facility codes. This avoids managing the same listing content manually in each OTA.

Connect Whatsapp chat channel

Connect to Google review API

Airbnb API allows it https://www.airbnb.ca/help/article/2346 Create a property in Channex, then deploy it to Airbnb...

View, create and edit promotions on the OTA from one place

I wish Agoda's Messaging API would be supported as well.

Clear Trip is an OTA with huge gross booking value of $1.5 billion. Also, our 39 properties constantly demand connection with clear trip. I request you to kindly take care of this

they are one of the leading booking platforms in germany. It would be nice if syncing availability and prices would be supported

They are big in Spain for vacation rentals

The problem Booking.com's Extranet shows a Performance/Preferred Score for every property, but this data is not available in Channex. As a result, a property manager has to log into the Extranet manually and check each property one by one. On a small portfolio this is tolerable, but as soon as the number of properties grows — especially when they are spread across several accounts — it turns into a daily, repetitive and time-consuming task. Eliminating exactly this kind of routine is what a channel manager is for. Why this metric matters A property only meets the requirement for the Preferred Partner programme once its Preferred Score reaches 70 (the programme then has to be activated manually in the Extranet). Preferred Partner status has a direct impact on a property's visibility and booking volume, so this is not just an informational number — it is a threshold that affects revenue. The difficulty is that the score is dynamic. It shifts with reviews, cancellations, pricing and other factors. When checking manually, it is easy to miss the moment a property crosses 70 — meaning the programme isn't activated in time and potential bookings are lost — or, more damaging still, to fail to notice that a property has dropped below the threshold and lost the status. The request It would be valuable to have the Preferred Score available in Channex for each property. If Booking.com's connectivity API allows it, the same applies to other Extranet analytics — Performance Score components, conversion and visibility data, and Genius/Preferred programme status. Impact Anyone managing more than a handful of Booking.com properties is doing this check by hand today. Surfacing this data in Channex would turn a daily manual routine into automatic monitoring, and would give Channex a clear advantage over other channel managers.

Do you expose the Booking.com Promotions API (deals, Genius, last-minute, early-booker, campaigns) for create/edit — or is it extranet-only today?

We'd need the Airbnb hotel functionality in order to use their new hotel listings - It is connected differently than regular apartments (Hab nochmal recherchiert, hier die offizielle Seite von Airbnb für Hotel-Listings: https://www.airbnb.com/e/host-hotels

increase rate plan by a percentage based on occupancy or any other factor

This will allow us to configure Derived Rates Settings individually for each property rather than at the channel level. The benefit is that each property can have its own pricing markup based on its specific costs, profitability targets, or market positioning. Currently, when multiple listings are connected under the same channel, they must all use the same markup, limiting our ability to price each property independently.